A California family is upset that their relative was told he didn’t have long to live by a doctor appearing on a robot’s video screen.
Ernest Quintana, 79, went on Sunday to Kaiser Permanente Medical Center’s emergency department in Fremont. Granddaughter Annalisia Wilharm was with Quintana in intensive care when a nurse said a doctor would be making his rounds. She says a robot eas brought into the room and the doctor appeared on a video screen. Wilharm says she was stunned to hear by video that her grandfather’s lungs were failing and he didn’t have long to live.
Michelle Gaskill-Hames, senior vice president for Kaiser Permanente in southern Alameda County, says in a statement that this was a “highly unusual circumstance.”