Several major companies are secretly recording your phone screen on their iPhone Apps without your permission or knowledge, a new investigation has found.
According to the TechCrunch report, several popular iPhone apps, including hotels and travel sites and retailers know what you’re doing with their apps but they could also expose sensitive data. Apps including Hotels.com, Air Canada and Abercrombie & Fitch use Glassbox, a customer experience analytics firm that allows developers to embed “session replay” technology into their apps. Developers can then record users’ screens and play them back to see how people used the app. “Every tap, button push, and keyboard entry is recorded—effectively screenshotted—and sent back to the app developers,” TechCrunch reports. None of the apps that were checked told users they were recording their screens or that they were sending the information back to each company.