Passengers aboard a Greyhound bus bound for New York City from Cleveland were not happy on Thursday after mechanical problems and a detour kept the bus in Ohio.
The bus left Cleveland more than three hours behind schedule, passengers told News 5. As the bus was heading through Pennsylvania, it was forced to turn around because the vehicle was experiencing some issues.
The bus was set to go back to Cleveland, but the driver drove 114 miles out of the way and was in Toledo before realizing the mistake.
Greyhound said in a statement to News 5 Cleveland, “Because of an error made, which we’re currently looking into to obtain details, the driver went back to Toledo. However, the driver immediately departed for Cleveland, exchanged the bus once they arrived and the customers then continued to their destination.”
Passengers accused Greyhound of failing to remedy the situation.